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We are a premier provider of on-site and remote technical services for Southern New Hampshire, Northern Massachusetts, and Southern Maine. In industry terms, we're known as an "MSP" or managed service provider. Along with technical support, we also provide website development and website/application hosting.

We believe everyone who works with us is a partner, not just a customer. Every client is assigned a dedicated technician who learns the ins and outs of your business — no revolving door of unfamiliar faces. Your technician provides tailored technology recommendations for your specific needs, and because our team doesn't work on commissions or sales goals, every recommendation serves one purpose: keeping you online and secure. We're local, we're upfront, and we work with you one-on-one until the job is done right.

No — a contract is never required. Most clients go month-to-month and can cancel anytime. If you'd prefer the consistency of a longer-term agreement we're happy to set one up, but it's always your choice. Either way, we work with each client individually to design a plan that fits their needs and budget.

Yes! We offer training both online and on-site, tailored to your comfort level. Whether you need help navigating a new system, understanding cybersecurity best practices, or just want to feel more confident with everyday technology — we're happy to help.

No, but the good news is — we come to you! If you would still rather drop off equipment, contact us for more information.

Our monitoring runs 24/7, and after-hours and emergency service is available when you need it. Additional fees may apply for services provided during national holidays, weekends, or between 7pm and 7am.

We provide service to 68 towns and cities throughout Southern NH, Northern MA, and Southern ME. Visit our Service Areas page for the full list. If you're outside our service area, feel free to reach out to see if our Remote Support will work for you.

Remote support is ideal for software issues, email problems, slow performance, virus removal, and most day-to-day tech headaches — we connect securely over the internet and resolve the issue from our office. Onsite support is best for hardware replacements, network infrastructure, new equipment setup, and anything that requires a physical presence. Not sure which you need? Send us a message and we'll point you in the right direction.

Security is at the core of everything we do. We provide comprehensive protection including endpoint security and antivirus management, firewall configuration and monitoring, email security and spam filtering, backup and disaster recovery solutions, dark web monitoring, regular security audits, and security awareness training for your team. Our goal is to keep your business protected from evolving threats — proactively, not reactively. Visit our Managed Security page to learn more.

Online service is just what it sounds like — we fix your problem right from the office over the internet. Your computer will need to be turned on and have an internet connection. If not, we can always schedule a visit.

It's simple! Visit our Remote Support page, select "Start a new session," and follow the on-screen instructions to complete the installation.

We provide multiple methods of submitting a support request. Visit our Support Request page to submit a request online.

We monitor our clients' systems around the clock, 24/7. During business hours you can typically expect an initial response within 90 minutes, and critical issues get a response within one hour. Non-urgent requests are typically addressed the same business day. Our goal is simple — when something goes wrong, we're already on it.

Technology is always changing and no problem is really ever the same, so we tailor the price to your needs. For both our residential and business clients we offer extremely competitive and flexible pricing options, working with each client one-on-one to design a pricing solution that works best — either hourly or a flat rate. Visit our pricing page for more information.

There are no hidden or unadvertised fees — what we quote you is what you pay. In the rare circumstance that additional work is needed beyond the scope of the estimate, we will immediately inform you of the change and let you decide whether to stop the service or proceed.

We accept all major forms of payment: PayPal, American Express, Visa, MasterCard, Discover, personal checks, and cash. You can also pay online through our website.

Visit our billing portal to pay your invoice online using a major credit card or PayPal account.