Remote Access Platform - ConnectWise Control

Updated 2w ago 78 views 1 min read
remote access connectwise remote desktop work from home

If you or your company subscribe to our remote access platform, you will be provided the ability to access your office computer from any computer once your account is provisioned.

How to Access Your Computer Remotely

  1. Visit the remote access portal (URL provided during provisioning)
  2. Log in with the credentials provided to you by our support team
  3. Select your computer from the list of available machines
  4. Click "Join" to initiate the remote session

Requirements

  • An active internet connection on both your office computer and remote device
  • Your office computer must be powered on
  • A modern web browser (Chrome, Edge, or Firefox recommended)
Remote access sessions are encrypted and secure. Your office computer will remain accessible as long as it is powered on and connected to the network.
If your office computer is powered off or disconnected from the network, you will not be able to establish a remote connection. Contact support if you need your computer powered on remotely.
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